At Home from Home Care, we believe that everyone deserves to live a full, meaningful life. For over 20 years, we’ve been supporting adults with learning disabilities and complex needs across 11 specialist homes in the beautiful Lincolnshire countryside — and we’re proud to be rated Outstanding by the CQC and Platinum by Investors in People.

We are seeking an organised and detail-focused Zs Admin Partner to support the smooth running of The Old Hall in Fiskerton, just outside of Lincoln. You will play a vital role in ensuring compliance, managing administrative workflows, and supporting our management and care teams across all areas of operations. This is a key position for someone with strong organisational skills and a commitment to safeguarding standards.

Main Responsibilities

Compliance & Quality Assurance

• Monitor all system generated alerts for The Old Hall and follow up with colleagues in real time to ensure compliance
• Monitor Atlas Compliance Tool and follow up actions required
• Carry out weekly compliance checks: assistive technology, Legionella flushing, fire checks and generator checks (where applicable) with appropriate training provided.
• Carry out monthly compliance checks: first aid boxes, burns kits, eye wash stations, fire checks, carbon monoxide detectors, evacuation chairs (where applicable) and defibrillators
• Support the management team with completion of audit actions

Administrative Operations

• Ensure Core Team meetings are scheduled and take place
• Use Zone Scribe AI Tool to populate meeting minutes and ensure actions are completed
• Answer the house phone as primary lead whilst on shift
• Carry out stock checks and submit purchase orders for food and other items as requested by home managers
• Submit order requests for maintenance; liaise between maintenance team and management to ensure tasks are completed appropriately
• Support any additional administrative tasks as required by the Registered Manager

Care Planning & Documentation

• Complete and update care plans, risk assessments and associated documentation from staff meetings, core team meetings and reviews for approval by the Registered Manager

Finance

• Complete finance checks when on shift
• Support home managers with repayments and Strip card management

Health

• Support managers and shift leads by submitting and managing Ask My GP requests when on shift
• Support shift leads with ordering prescriptions where required

Review Co-Ordination

• Liaise with the Reviews Team to co-ordinate compilation of review packs at home level
• Keep the Registered Manager informed of progress

HIMS

• Support Registered Manager and HR Partner with basic HR process where required

Key Attributes

• Excellent organisational skills
• Good computer skills
• Ability to write accurate and comprehensive care plans from information provided
• Ability to write minutes and use supporting technology
• Strong focus on compliance
• Ability to interact professionally with colleagues to ensure actions are completed
• Commitment to improving compliance outcomes

Hours of work

• 0700-1500/0800-1600/0900-1700
• Every other weekend

Benefits

• Bonus of £100 on completion of your probationary period
• Health Cash Plan
• £400 Refer a friend scheme
• Loyalty Attendance Bonus – earn up to 6% extra each month for simply showing up!
• RAPID Pay – get paid for overtime within 24 hours (yep, really!)
• EASE Payments – Claim up to £100 in advance up to twice a year
• Paid training at your normal hourly rate + free DBS check
• Stand by Sleep in paid at £81.81 + 6% loyalty bonus where applicable
• Free Blue Light card – Discounts on the highstreet and online
• Cycle to Work Scheme
• Monthly one-to-ones – your voice matters here
• Employee Assistance Programme available
• Access to our dedicated wellbeing team

INDSTAL